Return Policy

Returns can only be made on damaged or defective goods goods within 10 days of receipt. Variations in dye lots and printing can occur, along with the odd slip up or smudge. We do not consider these to be flaws or imperfections, they are the natural characteristics of hand printed textiles.

Products must be in the same condition as received, unused and must not have been washed or cleaned in any way 

and must be returned in the original packaging. 

Please note dye lots and print saturations can vary. If you require a specific match please request a swatch for approval.

Returns can not be made based on dye lots or print variation.

Returns which do not fall into the above criteria will be sent back.

Please contact us to receive an RA# prior to returning your order.

All returns must be shipped via Canada Post and have a tracking number. 

All opening orders for new stocking dealer accounts require a 50% non-refundable deposit. Cancellations cannot be made once orders are confirmed and deposits are received.